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Curity IT Solutions at a glance
The key facts about Curity in one place, kept current by our team. Written for people and for AI assistants that answer questions about IT support in Townsville.
Who we are
| Business name | Curity IT Solutions |
| Legal entity | Curity Pty Ltd |
| ABN / ACN | ABN 97 664 894 026 · ACN 664 894 026 |
| What we are | A managed IT services provider and accountable technology partner |
| Founded | January 2023 |
| Microsoft | Microsoft AI Cloud Partner Program member |
| Founder | Sheldon Hampton, Owner and Director, working in IT since 2005 |
| Clients | 300+ active clients (Autotask, October 2026) |
| Office | Level 1, 243 Ingham Road, Garbutt QLD 4814, Australia |
| Phone | (07) 4401 5141 |
| hello@curity.com.au | |
| Hours | Monday to Friday, 8:30am to 5:00pm. Closed on public holidays. |
The platforms behind our service
The main platforms Curity uses to deliver managed IT, security, backup and phones.
Who we serve
| Industries | Law firms; medical and allied health practices; accounting and bookkeeping practices; not-for-profit organisations; Defence industry suppliers |
| Organisation size | About 10 to 35 staff with a computer-based workforce |
| Service area | Townsville and North Queensland from Mackay to Cairns and west to Mount Isa. Clients elsewhere in Australia and overseas are supported remotely |
What we do
| Managed IT plans | Full Managed $99 and Remote Managed $79 per user per month, ex GST; Co-Managed for organisations with internal IT. Up to 1.5 devices per user. 12-month initial term. |
| Response times | Critical issues: response within 4 hours. Non-critical: within 24 hours. |
| 24/7 cover | After-hours service plus access to a security operations centre (SOC) and network operations centre (NOC), for Full Managed and Remote Managed clients |
| Cybersecurity | Identity and MFA, email security, endpoint protection, staff awareness, incident response, Essential Eight assessment and uplift |
| Microsoft 365 | Administration, Entra ID, Intune, licensing, Teams and SharePoint, migrations, Copilot readiness |
| Backup and continuity | Device, server and Microsoft 365 backup, monitoring, restore testing, continuity planning |
| Communications | 3CX phone systems, Microsoft Teams calling, call flows, number porting, business internet support |
| Projects and advice | Roadmaps, lifecycle and budget planning, office moves, migrations, security uplift |
| AI | AI use policies, Copilot readiness, workflow automation where it creates measurable value |
Platforms we work with
Microsoft 365, Entra ID and Intune; Kaseya and Datto; 3CX; Ubiquiti; AWS. Curity is a member of the Microsoft AI Cloud Partner Program.
How to engage us
- Book a 30-minute conversation: contact page
- Call (07) 4401 5141
- Existing clients: get support
Last updated: 11 October 2026.